Digital Loggers Personal Call Recorder Uživatelský manuál

Procházejte online nebo si stáhněte Uživatelský manuál pro Telefony Digital Loggers Personal Call Recorder. Truelog Voice Logging System Uživatelská příručka

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The Truelog system provides a comprehensive solution for trunk-side and extension-
side recording.
It accommodates Primary Rate and Basic Rate ISDN, analogue trunks and extensions, two-
way radios, VOIP recording, and digital extensions on various PABX systems.
Any combination and quantity of these audio circuits can be accommodated simultaneously
within a server or a server cluster.
Truelog makes use of a standard PC architecture in combination with custom hardware
interface modules. These modules utilise USB connectivity to the server (Universal Serial
Bus), providing a number of advantages over the traditional PCI technology usually found in
similar professional systems. These advantages include a ‘hot-swap’ capability which allows
maintenance, expansion and reconfiguration to be performed without switching off or
restarting the system.
The system employs a number of proprietary Black Boxes to interface to the various types
of telecommunication lines used in the telephone network. The interfaces use non intrusive
connections (high impedance) to capture audio and data from these lines.
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Shrnutí obsahu

Strany 1

1 The Truelog system provides a comprehensive solution for trunk-side and extension-side recording. It accommodates Primary Rate and Basi

Strany 2 - PABX systems

10 PABX Integration The Truelog system can be tailored to diverse PABX and call centre environments. CDR / SMDR In the case where a APBX s

Strany 4 - Monitor

12 New licence awaited (processin delay at ICASA)

Strany 5

13 ¾ Orders placed, orders received ¾ Information provided ¾ Instructions given ¾ Undertakings and promises made _____________________

Strany 6 - Playback

14 Recording of compatible Cell Phones The Truelog system also provides for the recording of conversations and SMS text messages on a numbe

Strany 7

15 ¾ Orders placed ¾ Information provided ¾ Instructions given ¾ Undertakings and promises made _____________________________________

Strany 8 - Maintenance

16 The Truelog system keeps track of the ringing time for each incoming call, allowing call answer times to be constantly monitored. And wh

Strany 9 - System Storage Capacity

17 11) Analyze your Incoming Calls based on the Number Dialled This unique facility is useful where a business receives telephone enqui

Strany 10 - PABX Integration

2 The various line interfaces work together seamlessly to allow any combination of audio channels to be co

Strany 11 -

3 Truelog Software Modules: A suite of software modules allows user-friendly access to a comprehensive array of features and facilities.

Strany 12

4 Monitor The Monitor application can be installed on any Windows (2000, 2003, XP, VISTA, Windows 7) computer on the network. In a WAN env

Strany 13

5 Extension Monitoring example 1 “SALES” tab selected Extension Monitoring example 2 “ADMIN” tab selected Where Truelog inter

Strany 14

6 Playback The Playback application can be installed on any Windows (2000, 2003, XP, VISTA, Windows 7) computer on the network. In a WAN env

Strany 15

7 Playback functionality contd. ¾ Highlight selected areas of a call, replay continuously in ‘looped’ mode ¾ Replay-speed continuously ad

Strany 16

8 Maintenance The Maintenance application is installed on the Truelog server and may also be run on any Windows workstation used by a system

Strany 17

9 Backup The Backup application is installed as a Windows ‘Service’ and automatically performs a backup of each day’s calls at a predetermin

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